On moving day, when the consumer thinks he is sitting pretty on a pre-negotiated binding moving cost estimate, many movers will make some swift moves to quickly reverse the situation and raise the moving cost. Experienced scam movers, will easily manipulate the move using half truths, and semblances of legal technicalities, as they test the blind spots in the consumer’s knowledge of the moving regulations. Allow me to illustrate my point with the following example taking from the web site of a prominent anti-moving scam organization.
A man came on the anti-scam forum and confessed his sin. ” I just signed a contract with an internet based mover…. ” he wrote, “The per-lb quote was a bit less than the others, so I went with that.” He then goes on to detail the calamity that followed.
“After packing and loading our stuff the lead moving guy convinced me to sign an alternative estimate based on a fixed weight that was approximately double what other movers estimated it would be and more than double their own estimate..” A crucial point, follows, and was easy to miss in the discussion, but it is very important. “Also, they had the truck 95% LOADED before I signed. “
95% loaded, but not a hundred. It may or may not stand up in a court, but it is a technical maneuver that many moving scammers make over and over again. Consumer regulations make it clear that if a contract is renegotiated on moving day, it must be done before the truck is loaded. On the other hand, from the perspective of the moving scammer, he wants to load the truck first, so he can drive off with the goods if the customer refuses to sign the updated estimate So what do they do? Many movers will partially load the truck, They will load enough to make it difficult for the customer to cancel the move, after the price has been raised. But they won’t finish the loading. So from their persepctive, they can calim they haven’t yet loaded the turck, and therefore have a right to renegotiate the move estimate. Is it legal? Maybe not. Would it hold up In court of law? To my knowledge it’s never been tested. Is it confusing to the consumer. Definitely.
What percentage of householder’s making a move have the ability to understand the intricacies of moving law, that even a court would have to take time to consider. A minuscule few, if any! And scam movers, that manipulate the move to raise the moving cost, are counting on that very fact.
So as events unfold on moving day, when the mover stops short of completing the loading process,and then asks the householder to agree to a new estimate it seems very official, and in fact has a shred of technical truth in it, and many householders fall for it.
One way to protect yourself from a slick scam move is to hire a local packing company to pack for you. Packing Service Inc. is an honest packing company that for a flat guaranteed fee will pack all your belongings, load them in a truck or container, and provide you with a complete weight list of your goods. Packing Service Inc. is dedicated to fighting moving scam, and provides all their customers with a list of honest interstate shippers.
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